Read carefully below, then book your Exchange!
Choose to receive either
50% Store-Credit to use on
"New to you" pieces
Or 25% Cash-Back on
the re-sale value our team decides
We run our clothing exchange daily via appointment only (appts are around 40 minutes with a limit of 40 items per appt)
Whether you no-longer wear it, or it just doesn't suit your lifestyle anymore, we make it easy for you to re-home your quality items via our Clothing Exchange - we take the hassle out of reselling!
Simply read our selection criteria & book your appointment to bring in your quality clothing & accessories to exchange for either store credit or a bit of extra cash!
We know you're excited to get started! But, there's a few steps to take to ensure you have
the best chance of a successful exchange, please review the below before booking your exchange!
If you still have questions after reviewing our selection criteria, contact us.
2. PREPARE YOUR GARMENTS
Inspect your items you wish to sell to ensure they are clean, free from damage & stains.
In excellent condition ready to be sold on the shop floor as we won't accept damaged items in our exchange.
Remove all garments off hangers, and shoes out of boxes to make for easy sorting!
1. SORT YOUR QUALITY PIECES
We only buy your quality pieces in excellent condition and we avoid Fast Fashion like Zara, H & M and Shein. We have a list of items we do / don't accept, that you need to review before booking in to avoid your clothes being turned away.
3. BOOK YOUR APPOINTMENT
4. ARRIVE AT YOUR BOOKING TIME
Arrive at the time of your appointment, and bring your items to our exchange counter.
In between appointments we prep the pervious appointments clothing to be resold so it's important to arrive on time (not early, not late) to help with out workflow.
We'll then sort through your clothes while you browse in-store or go for a coffee.
We're usually done within 40 minutes.
After you've reviewed our buying criteria simply book in for an exchange!
You can bring a maximum of 40 items to your appointment. Please allow up to 40 minutes for your appointment. Please remember to only bring items for the current weather season!
5. CHOOSE CASH OR CREDIT?
Choose to receive store credit at 50% of our re-sale value or cash-back transferred into your bank account at 25%.
Then leave all the hard work to us!
We'll then price, steam and re home your garments!
We retail for $80, you get $40 in store credit...
*Exchange quotes exclude GST*